![]() No cheaper, but the driver is rewarded with 5 more of the fare. Similarly they will assist you out of the car and to the destimation door. Riders with disabilities / Uber Eats customers with disabilities. Uber has UberAssist, which will bring a driver who will meet you personally at your door and assist you to and into the car. Under the terms of a two-year agreement, Uber will continue to waive wait time fees for riders who need more time to board because of disabilities, and ensure refunds are easily available in event such fees are wrongly charged, prosecutors said. Our technology and the transportation provided by drivers has transformed mobility for many people with disabilities, and we’re committed to continuing to develop technologies that support everyone’s ability to easily move around their communities. Uber’s Chief Executive Dara Khosrowshahi said last week that over 70 per cent of the ride-hailing firm’s drivers noted that inflation played a part in their decision to sign up to work. Uber charges a fee if a driver has to wait more than two minutes to pick up any passenger, but the Department of Justice said applying those fees to riders with disabilities amounts to unlawful discrimination. "Prior to this matter being filed we made changes so that any rider who shares that they have a disability would have wait time fees waived automatically," the company said. Uber said it was "pleased" by the settlement. "People with disabilities should not be made to feel like second-class citizens or punished because of their disability, which is exactly what Uber’s wait time fee policy did," said assistant attorney general Kristen Clarke. The ride-share company also agreed to pay over $1.7 million to riders who complained to Uber about the fees, and $500,000 to other impacted people. The Department of Justice sued Uber on Wednesday alleging it charges disabled passengers who need more time to climb into a vehicle extra wait time fees. ![]() Under the settlement, Uber will issue credits to more than 65,000 eligible riders that are worth double the amount of wait time fees they were ever charged, which could potentially amount to millions of dollars. The case brought by the US Department of Justice centered on disabled passengers allegedly being made to pay wait charges because they needed extra time to board vehicles. SAN FRANCISCO (AFP) - Uber will offer several million dollars in compensation to tens of thousands of passengers with disabilities who were charged extra fees, US prosecutors said Monday.
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